Privacy Policy for Limitless Repairs

At Limitless Repairs, we are committed to safeguarding the privacy of our website visitors and service users. This policy outlines how we will treat your personal information.

Information Collection

We may collect, store, and use the following kinds of personal information:

• Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, and number of page views);
• Information that you provide to us when registering with our website (including your email address);
• Information that you provide when completing your profile on our website (including your name, profile pictures, gender, date of birth, and any other information);
• Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
• Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency, and pattern of service use);
• Information relating to any purchases you make of our goods and/or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address, and card details);
• Information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication); and
• Any other personal information that you choose to send to us.

Using Personal Information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information to:

• Administer our website and business;
• Personalize our website for you;
• Enable your use of the services available on our website;
• Send you goods purchased through our website;
• Supply to you services purchased through our website;
• Send statements, invoices, and payment reminders to you, and collect payments from you;
• Send you non-marketing commercial communications;
• Send you email notifications that you have specifically requested;
• Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
• Send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
• Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
• Deal with inquiries and complaints made by or about you relating to our website;
• Keep our website secure and prevent fraud;
• Verify compliance with the terms and conditions governing the use of our website; and
• Other uses.

Disclosing Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

• To the extent that we are required to do so by law;
• In connection with any ongoing or prospective legal proceedings;
• In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
• To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
• To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Security of Personal Information

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers. All electronic financial transactions entered into through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.

Your Rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

• The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

Third Party Websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to jamie@limitlessrepairs.co.uk